Discover The Gatehouse
In The Gatehouse, you’ll find a large, shared lounge, the perfect spot to unwind with a refreshing drink and enjoy quality time with friends and family. This modern lounge features comfortable seating, games, our resort Adventure Centre, as well as the cozy Ramsey Bar and Castello Italiana restaurant. Experience the comfort of home at The Gatehouse.
Personalized Service
Your Basecamp for Adventure
Inspired by its stunning mountain surroundings and rugged landscapes, Fairmont Banff Springs takes activities to a new level. From wildlife tours, exploring nearby trails, to spending family time on a Castle scavenger hunt, there’s a lot to experience here.
Your Arrival
Nestled into the side of the hotel and expertly hidden amongst the towering turrets of the Castle sits our dedicated Fairmont Gold arrival courtyard. Offering guests, a quicker, more private check-in experience and direct access to the 5th floor.
At Your Service
Committed to delivering Fairmont’s legendary service, our Fairmont Gold team is invested in personalizing your stay when you arrive. On staff is our Banff concierge team, waiting to provide you with priority reservations for dining, spa and more the moment you need it.
Gatehouse Accommodations
Escape the hustle of the main building and discover The Gatehouse at Fairmont Banff Springs—a serene wing of the hotel, ideal for families. The rooms and suites here provide extra space, spacious bathrooms, and ample storage.
Gatehouse Two Bedroom Suite
Gatehouse Family Room
Gatehouse Room
Gatehouse Family Suite
Gatehouse Suite
Good As Gold Offer
Book your next getaway, and you’ll be Good As Gold. Enjoy private check-in and lounge with complimentary breakfast and canapés.
Fairmont Gold Amenities
- Fairmont Gold Courtyard Arrival
- Private Check-In
- Dedicated Fairmont Gold Team
- Fairmont Gold Lounge Access
- Daily Hot Breakfast
- Afternoon Canapés
- Full Service Bar
- Personalized Concierge Service
More Fairmont Gold Amenities
Amenities available upon request:
- Air Conditioning
- Bed Board
- Crib
- Rollaway Bed (Select Suites)
- Sofabed (Select Suites)
Accessible amenities available upon request:
- Non-Slip Mat
- Toilet Raiser
- Shower Transfer Bench
- Tub/Shower Chair
- Tub/Shower Stool
Frequently Asked Questions
Fairmont Gold is an elevated luxury hotel experience for guests looking for more personalized and intuitive service.
Fairmont Gold experience starts with a private reception at the Courtyard, newly renovated guest rooms, personal concierge service, daily fresh and nutritious breakfast and evening Hors d’oeuvre and desserts. Fairmont Gold aims to provide a seamless stay experience from arrival to departure for all of our guests.
Our rooms on Fairmont Gold are located on the 5th and half of the 4th floor of the hotel, with our Private Reception and check-in experience on Mezzanine Level 1 and our Lounge and Private Concierge desk on the 5th floor.
Fairmont Gold includes a private check-in experience in our Fairmont Gold Courtyard with stunning views of Rundle and Tunnel Mountains and our Reception on Mezzanine Level 1, easily accessible through the private Courtyard.
Fairmont Gold Courtyard Hours:
Driveway: 6:30am – 10:00pm
Reception: 8:00am – 8:00pm
5th Floor Private Concierge Hours:
6:30am – 10:00pm
Fairmont Gold Lounge Hours:
Daily Hot Breakfast Service: 6:30am – 10:30am
Afternoon Canapés: 4:00pm – 6:30pm
Desserts: 7:00pm – 8:00pm
Full-Service Bar: 9:00am – 10:00pm
Yes – smart casual. Bathrobes are not permitted, and footwear are mandatory. Please note, phone calls on cell phones are not permitted in the lounge.
Our 24-hour Front Desk team will be happy to assist with settling you in during later hours.
Daily hot breakfast, Afternoon canapés and desserts are served daily in the Lounge and are complimentary for our Fairmont Gold Guests.
The menu is designed to accommodate the health & wellness of all Fairmont Gold guests. If you have any dietary restrictions, please contact the Fairmont Gold team beforehand, and our culinary team will assist with alternative offerings.
Please call 1-800-257-7544 (Canada & U.S.) or Book Here
Absolutely! All furry friends are welcome at Fairmont Gold. We can arrange for pet amenities to be delivered to the guest room before arrival. Please note as Fairmont Gold Lounge is a food service area, pets are not permitted.
Please email us at FairmontGold.BSH@fairmont.com
